Help Center

Yes! All our products are free from gluten, dairy, wheat, sugar, sweeteners, and artificial flavorings or colorings. They're crafted with your health and well-being in mind.

No common allergens are included in our formulas. However, please note that our products are manufactured on equipment that may process nuts, therefore trace elements could be present.

Absolutely! All our products are 100% vegan, cruelty-free, and aligned with environmentally conscious values.

For the best results, take your supplement in the morning with food to maximise absorption and benefits.

If you'd prefer, you can separate the capsules and add the contents to a cold drink like juice or a smoothie. Avoid hot drinks, as heat can compromise the effectiveness of the nutrients.

We recommend consulting your GP or healthcare professional before introducing any supplements into your routine, particularly if you’re pregnant, breastfeeding, or taking medication. For peace of mind, we suggest waiting until after pregnancy and breastfeeding to begin using our supplement.

We ship using Royal Mail from our fulfilment centre. We like to say 3-5 days for delivery to allow time although they will normally arrive within 48 hours.

You can contact hello@boombiotics.com or get in touch through any of our social channels to make us aware of this. Please send a clear photo of the products you have received within 10 days of
receiving your order as well as the order number and email address linked to your order and our support team will able to find a solution for you.  

Unfortunately, as soon as your order is placed, within minutes it is picked and packed by our third-party warehouse. This means, its very hard to capture it and cancel it. Please email hello@boombiotics.com but there is no guarantee we will be able to capture and cancel in time.

We can only accept non-opened and non-damaged returns. Ie – plastic must still intact on the outside of the packaging or unopened supplement.

We cannot accept a return if a seal has been broken.

We accept unopened and unused returns only. Please email hello@boombiotics.com
with your order details and we will create a returns label. Return postage will need to be paid for any returns unless item is damaged.

Please email us within 5 days with photos of how the parcel arrived and the damage. hello@boombiotics.com

Not just yet, but we will be setting this up soon.

For now, you can order and organise collection from one of our salon locations.